Fundraising Operations Executive
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As an Equal Opportunity Employer we are committed to building a diverse team that feels valued. We do not discriminate based on race, colour, national origin, sexual orientation, gender, age, religion, mental or physical disability, or any way you represent yourself. We strongly believe diversity makes for more successful teams and it's essential for success.
Who we are:
As a leading European retail investment marketplace, Crowdcube raises finance for Europe's hottest high-growth businesses by giving investors the opportunity to back businesses they believe in.
Crowdcube was inspired by an unshakable belief in entrepreneurs that dream big, push at the edges and want to make a difference. Our mission is to democratise investment, helping to fuel the next generation of business who want to leave a mark on the world.
Since founding in 2011, our investor community of 1.7m+ has helped to raise more than £1.4 billion for over 1,300 mission-driven businesses across Europe, such as ZOE, Nothing, Qonto, Finary, Revolut, Cowboy, Monzo, Heura, Brewdog, Grind, Chip & what3words.
What you will be doing:
We’re looking for an engaged and highly organised person to join our Closing Team with great language and client relationship skills. We’re enabling great businesses to succeed through equity crowdfunding and as a Closing Executive at Crowdcube, you will be part of a company's funding journey by managing all matters relating to the completion of Crowdcube fundraising rounds and post-funding support. Fluency in both French and English is essential for this position and ideally will be based out of our Paris office.
Day to day you will:
Responsibility for managing all matters relating to the completion of Crowdcube fundraising rounds and post-funding support, including but not limited to:
Management of the completion process and client relationships for European and UK companies (with a focus on European, and in particular French clients)
Raising invoices
Preparing and submitting compliance packs
Updating companies with regards to Anti-Money Laundering checks and payment collection (working closely with the Payments and AML Teams)
Working closely with the legal team in order to finalise the completion of the rounds
Assisting the Closing Team with:
developing processes (with and without Product support) for improving the efficiency of dealing with company completions, in particular communication with French investors and clients
the translation of legal documents into multiple languages (working with an external translator)
the translation of French communication documents and emails
working with the Product team to improve the experience for companies completing rounds, including improvements to the portfolio and other new product offerings
improving company content, FAQs and communications, specifically from a French perspective
Ideally you will have:
Great language skills and be fluent in both French and English (this is essential for the role).
Fluency in Spanish as an additional language, though this is not essential.
Strong project management skills.
Strong B2B customer service skills and experience in dealing with French and ideally other European business clients.
A high attention to detail, be extremely organised with the ability to prioritise your own workload and manage your own time.
Previous experience gained in either administration or legal secretarial work.
Excellent customer service skills.
Proven knowledge of MS Office and/or Google Apps for work.
Prior experience of working in a financial services or regulated environment (highly desirable).
Interest in the startup ecosystem, though this is not essential.
And you will be:
Highly confident and experienced speaking and working with both European and UK clients.
A motivated and proactive individual with the willingness to collaborate with and support other teams.
A problem solver; you tackle a problem in a logical, informed manner, weighing up all elements before making a call, with a keen eye for consistency.
Able to work with people of all levels within a business in a professional manner.
Able to demonstrate that you can multitask and get things done.
Adaptable to change and demonstrate that you can work in a fast-paced environment, and that you question the status-quo.
What we are offering:
We like to nurture talent and ensure members of our team develop and hone their skills through training, attending conferences and subscriptions to online courses. We’re passionate and hard-working, and we take care of our team:
€35,000 - €40,000 (DOE)
Participation in the employee share option plan (subject to the prevailing company policy at the time)
25 days holiday + bank holidays + holiday for tenure
Hybrid working approach. This role requires you to be in our Paris office 2-3 days per week (Including Mandatory attendance Wednesdays)
Access to Oliva, a mental health platform
A wellbeing budget of up to €400 per year.
Alan Mutelle & Prevoyance medical cover
Swile lunch vouchers
Carte Navigo travel card
Company perks such as fruit, snacks, fitness classes and weekly office beers
Our interview process typically consists of an initial phone screen, an interview with the hiring manager and a task, followed by a final interview with other members of the team. There aren't any trick questions and the task will typically be based on a real scenario the team have worked on.
Our policy is to employ the best-qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
- Locations
- Paris
- Remote status
- Hybrid
Paris
Fundraising Operations Executive
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